Press Release

Nimble Only CRM Vendor Named High Performer and Tops in Customer Satisfaction for Both Sales Intelligence and Customer Relationship Management G2 Crowd Grid

SANTA MONICA, Calif.–(BUSINESS WIRE)–December 4, 2014–

Nimble, the pioneer in social relationship management, has been named a Sales Intelligence High Performer by G2 Crowd, a leading source of business technology reviews. This follows G2 Crowd’s recent review criteria for CRM where Nimble was rated #1 CRM in Customer Satisfaction and as a High Performer with a satisfaction score of 98, the highest in CRM.

The G2 Crowd Sales Intelligence Grid, is a comprehensive report on Sales Intelligence vendors based on customer reviews. Nimble has been ranked the #1 High Performer and #2 in Customer Satisfaction with 96% of users rating it 4 or 5 stars ahead of LinkedIn, InsideView, Data.com, Hoover’s and D&B.

“The G2 Crowd rankings are a strong third-party validation of the high value Nimble provides for its users,” said Jon Ferrara, CEO of Nimble. “Our vision of Customer Engagement powered by Relationship Intelligence is supported by the fact that Nimble is the only CRM vendor named in both the Sales Intelligence and Customer Relationship Management G2 Crowd categories.”

Nimble Uniquely Blends Social Sales CRM with Relationship IQ

“Though Nimble has been marketed mainly as a CRM tool, many users also state they utilize it for sales intelligence,” said Tim Handorf, President G2 Crowd. “Nimble users praised its functionality to consolidate all of their contact related email communications and social conversations in one place. A few users also mentioned using Nimble for lead generation based on social interactions with their company.”

Nimble has pioneered smart social customer relationship management by blending traditional CRM with Social Sales Relationship Intelligence to enable business professionals to effectively engage social customers. It can be used as a company’s Smart Social CRM or add tremendous value to existing sales and marketing products with the Nimble Smart Contacts App.

“Nimble Changed our Idea of What a CRM Should Do,” - Tom Marsh

“Social integration of all my conversations into one smart social relationship platform helps me engage my contacts on the networks that they prefer,” said Tom Marsh, President of ai-one, Inc. “Nimble’s setup was extremely easy and I was productive in a matter of hours, in stark contrast to the conventional CRM, SugarCRM we had used. We were looking at MS CRM and Salesforce but found Nimble could handle everything we needed.”

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