Meet Adam P. Cohen

CH2M HILL, Vice President, Enterprise Performance Excellence

Meet the Board Adam P Cohen

Contact Adam P. Cohen

9191 South Jamaica Street Englewood, CO 80112

p: 1.888.CH2M.HILL e: [email protected]

Adam P. Cohen is Vice President and Director of Enterprise Performance Excellence for CH2M HILL, a global project delivery company with revenues of more than $6 billion and 25,000 employees. Fortune named CH2M HILL to the prestigious 100 Best Companies to Work For listing in 2003, 2006, and 2008; and America’s Most Admired Companies for the last 6 years.

In his 19-year career with the firm, he has served in various roles involving training, organizational development, strategic planning, process improvement, quality management, marketing, and technical publications. His client work spans the water, transportation, energy and environment, and industrial sectors.

So how does an English Language & Literature major end up celebrating 19 years of employment with global engineering, construction, and operations firm CH2M HILL? And, how does this experience translate into a calling to improve company operations, service to customers, and employee engagement?

CH2M HILL acquired an Evanston, Illinois-based transportation engineering firm in 1989, and opened the “Chicago office” on the research campus of Northwestern University. Less than a year after graduation from the University of Michigan, Cohen was the first new CH2M HILL employee hired to join the existing team. He applied his English degree as a technical publications and editing specialist, producing technical reports and marketing materials for almost 3 years.

In 1993, with the pull of Colorado luring him home, he joined OMI, a fully owned subsidiary unit of CH2M HILL. Just months into his employment with OMI, he attended an introductory training session of OMI’s Obsessed With Quality process. The course taught employees about the culture of quality, customer service, teamwork, process improvement and statistical process control, and employee empowerment. In 1995, Cohen became a “focus team leader” for one element of OMI’s implementation of the Malcolm Baldrige Quality Award criteria. He served in this role and as co-leader of Team OMI, driving companywide improvements and leading production of three official Baldrige Award applications.

OMI received the Baldrige Award in 2000 as the first-ever Colorado recipient. (Since joined as Baldrige Award Recipients by the UNC Monfort College of Business and, this year, Poudre Valley Health System.) He became a Quality Coach for OMI in 1999-2000, then Quality Director for OMI in 2003 until 2006 when he returned to CH2M HILL’s corporate ranks in a companywide quality role.

He is a member of the Board of Directors of the non-profit Colorado Performance Excellence (CPEx), a state-level Baldrige-based performance excellence program. He served as Board President in 2004 and 2005, and Vice President in 2003. Recently “retiring” as the Lead Judge for the CPEx awards program after 4 years, he will return to a role as an Examiner for the state award in 2009.

Cohen also is engaged as an Advisor to the Monfort College of Business Institute for Performance Excellence at the University of Northern Colorado. He co-chaired the Baldrige Award Recipients Consortium, a national network of Baldrige Award Recipient organizations, in 2001 and 2002.

Cohen has been a guest on several radio programs and internet radio station Voice America, and has made keynote and workshop presentations to more than 5,000 people. He is certified by the American Society for Quality as a Manager of Quality and Organizational Excellence, and Quality Improvement Associate.

Reflections Through A Lens

ICOSA was started because our Publisher saw the downturn in the economy as an opportunity for all of us to establish collaborative efforts to make things better across industries and organizations - domestically and globally. Using stories of successful collaborative efforts, we hoped to spark dialogue and move people to action, through personal effort, donations, or other means. Recently, I met with a group of readers who were outraged by a story that appeared in ICOSA’s November/December 2008 Social Responsibility issue. These readers felt that our “lens” had been focused on the wrong thing. In their opinion, one of the companies we highlighted as an example of effective collaboration was, in their opinion, not at all collaborative or socially responsible. Instead of a model of how to build successful collaborative relationships through community development, they saw a culprit of harmful business practices. After vigorous discussion, I agreed to reflect on my responsibilities as an editor, if they would consider their individual and collective roles, in the complicit nature of the way things are.

I went on to share reflections on that issue through my “lens.” And, although they were disturbed by my actions, I reminded them that we are all complicit participants in extractive industries – especially if we heat our homes, drive a car, use a computer, or wear shoes. Everything we touch or do is either mined or grown – it is just the “nature of the beast.” I explained that it is a “lens” that sometimes gets lost in the conversation. A “lens” that sometimes is never considered.

In this issue, we have tried to compile stories that address both sides of the conversation. We expect, and hope for, debate and conversation that considers the “voice” of the author. There will be readers that contend that we have not been fair – but is that the point? I hope that there are pieces of each of the articles in this issue of ICOSA that push readers to reflect on opinions and predisposed judgments to consider another point of view. Shouldn’t that be the point?

As I reflect on my actions while compiling this issue, I know that I don’t agree with everything in this issue. NO – not everything is based on my opinion. As I reflect on my actions, my “lens” has opened to more fully consider the opinions of others. As I reflect on my actions, I am excited that someone is reading this magazine and thinking critically about its content – which is one of my goals! As I reflect on my actions, I know that we, here at ICOSA, are receptive to constructive criticism – it’s the only way we get better. As I reflect on my actions, I have recognized that meeting in the middle and considering someone else’s “lens” is a concept difficult to conceive for ideologues on any side of a debate.

As you read this issue on Sustainable Development: Energy and the Environment, I hope that you will consider the “lens” with which you read and remind yourself of other “lenses” from which to think critically about the stories.

The only way that we can begin to move toward a stronger, more collaborative nation, is to consider the “lens” through which we look as we reflect on our role in moving this nation, and the world, forward.

Cameco Corporation

Providing an Alternative to Carbon-Based Energy in Trying Times

Cameco Corporation With all of the economic challenges the world is facing, one of the most important revolves around the production of energy. It not only helps drive our economy but also provides the lights for our schools where our future leaders are being educated.

Even with the downturn in our economy, electricity demand is expected to double by 2030. It is predicted that the increase will be the greatest in developing economies.

These demands leave all of us with a serious challenge. Energy must be found and delivered but it has to be safe, reliable, affordable and environmentally sustainable. The environmental challenge is particularly vexing.

Our continued reliance on fossil fuels comes with myriad of costs, many of them measurable. Those costs include the exhaustion of natural resources and the reliance on countries for resources that have governments with political positions that are anathema to the West. There are also the challenges that fossil fuels bring, related to air pollution and the warming of the Earth. These problems are particularly acute in China and Russia.

No single energy source offers the perfect solution to these economic and environmental costs, many of which are rising. Renewable options such as wind, water and solar are increasing in their popularity, in part because they are “cleaner” alternatives. However, their intermittent nature cannot today provide the necessary energy to meet all industrial and residential demands.

One re-emerging and viable solution to this problem is nuclear power, which has lost favor in the United States over the last two decades. President Obama discussed the need for nuclear power while campaigning for the presidency.

The issue of plant safety, including the fear of radioactivity, especially as a terrorist threat, is on many people’s minds. However, most of the alternatives used to generate electricity carry similar but different risks.

There can be little question that nuclear power delivers large amounts of electricity without generating greenhouse gas emissions or toxic air pollutants. That is one of the reasons it is being used as an alternative for generating power, domestically and abroad.

The status of nuclear power as a reliable, cost-effective and environmentally appropriate technology for electricity production is growing and these benefits are becoming even more compelling as the Earth continues to warm.

In part because of safety concerns, the nuclear industry is one of the most highly regulated industries in the world. It has strict licensing requirements for construction, operation and decommissioning of all operations. The industry also holds itself accountable through international organizations such as the World Association of Nuclear Operators and the Institute for Nuclear Power Operations.

Since 2001, the Nuclear Energy Institute reports that U.S. nuclear power plants have achieved the lowest production costs amongst coal, natural gas and petroleum.

Taking the lead in the production of nuclear power is Cameco Corporation, headquartered in Saskatoon, Saskatchewan, Canada. The company, whose president and chief operating officer is Gerald Grandey, celebrated its 20th anniversary in 2008.

Cameco is “committed to improving our performance and demonstrating environmental leadership — an objective that causes us to look at our impact on the environment and strive for continued improvement,” said Grandey, who joined the company as a senior vice president for marketing and development in the early 1990s. “We do this, even though we have complied with regulatory standards for many years.” He became President and CEO in 2003.

On a global scale, it is estimated that in comparison with coal-fired generation, nuclear reduces carbon dioxide emissions by about 2.5 billion tons per year.

Cameco is one of the world’s largest uranium producers accounting for nearly 20 percent of world production from its mines in Canada and the U.S., and operations in Kazakhstan. Its philosophy is that “no job is so important that we cannot take the time to do it safely.”

Grandey, a California native who graduated from the Colorado School of Mines with a degree in geophysical engineering stressed, “in advancing our nuclear energy business, we help create opportunities and wealth that allow future generations to advance and prosper as our generation has.” A former lawyer who practiced in Denver after graduating from Northwestern University Law School, he added, “as we pursue our current activities, we preserve choices so that those future generations are able to address the challenges and opportunities that they will face in a sustainable way.”

One opportunity that Grandey helped negotiate was an agreement with Russia to market highly enriched uranium (HEU) from dismantled Soviet-era weapons. The equivalent of 13,000 warheads have been recycled into fuel for electricity generation under a “megatons to megawatts” program.

Cameco has controlling ownership of the world’s largest high-grade reserves and low-cost operations in northern Saskatchewan with ore grades up to 100 times the world average. Cameco has uranium refining, conversion and fuel manufacturing operations, as well as a partnership in Bruce Power, North America’s largest nuclear generating station located 150 miles northwest of Toronto.

As we conduct ourselves in accordance with these principles and our values, we will maintain our social license to operate and will deliver, in a sustainable manner, the significant benefits of nuclear energy to people around the world.”

The company stresses that sustainability drives its decisions as it expands its involvement in the nuclear fuel cycle. It is developing uranium mines in Canada and Central Asia, and pursuing exploration opportunities throughout the world.

According to Cameco, sustainable development is simply “meeting the needs of our stakeholders today, while preserving choices for future generations to meet their needs.” The company lists four key measurers of success concerning its governance and management practices.

Cameco believes that sustainable development requires economic, environmental and social responsibility, as well as a strong commitment to governance and management. The company organizes its sustainable development indicators around its governance practices as well as its measures of success. “We will only pursue those investment opportunities that can meet all four of our measures of success,” stated Grandey, “a safe healthy and rewarding workplace, a clean environment, supportive communities and outstanding financial performance.” Cameco sees such development as an integral component to the way it does business.

The company’s sustainable development report, plays an important role in helping the company communicate with its key stakeholders, monitor and measure its performance, and ensure accountability in all areas of its business. The 2008 Report documented how well the company did in regards to its governance and management practices and four key measures of success.

In an effort to address the information needs of Cameco’s key stakeholder groups, the company hired Canadian Business for Social Responsibility to gather and collate feedback from company stakeholders through interviews and focus groups. Cameco plans to use the results and recommendations to improve reporting in the future.

“We look to sustainable development as a means of aligning, communicating and measuring our priorities,” said Victor Zaleschuk, Cameco chair. “But the test of sustainability does not stop there. Cameco sees sustainable development as a means for holding ourselves accountable for the long-term consequences of our operations.”

The company chose 23 key performance indicators to build on for sustainable development reporting. The company’s leadership, including Zaleschuk who joined Cameco’s board of directors in 2001, feels that these are the appropriate parameters at this stage in its sustainable development program.

Cameco increased the amount spent on corporate donations and sponsorships from $1.98 million in 2005 to more than $5.5 million in 2008. “We want to increase employment and business opportunities, but also support programs that enhance health and social infrastructure,” said Grandey. Cameco is supporting “the Northumberland Hospital in Ontario, St. Paul’s Hospital Foundation in Saskatoon, the Ile-a-la-Crosse Health Centre and High School in northern Saskatchewan and Cameco’s annual employee giving campaign.”

The continued increase in net earnings has made it possible to increase the corporate investment budget annually with major investments in education and literacy, health and wellness, youth and community development. Each year Cameco targets one percent of forecasted net earnings to go toward community investment initiatives.

Cameco strives to provide significant employment and economic benefits that come from its activities for communities near its operating sites. The company’s community investment program encompasses relationships with dozens of communities in Canada, Australia, the U.S. and Central Asia.

It is the company’s fundamental belief that supportive communities are a key measure of its long-term success. Cameco and its employees support hundreds of community projects. The company believes that taken together, these acts of community investment - large and small - make a difference.

Cameco focuses on education and literacy as a priority of community investment. This is demonstrated across a spectrum of learning, supporting projects from preschool to high school and throughout the community.

The company assisting post-secondary education with a $3 million contribution to the University of Saskatchewan (U of S), the largest single donation that the company ever has made. In 1995, the company invested $1.5 million to establish a Cameco chair in aqueous and environmental geochemistry at the U of S.

Cameco research chair Jim Hendry is studying the long-term behavior of elements such as arsenic and radium within mine tailings facilities. While the company benefits from the research, Hendry’s findings are important to other mining companies as well. Canada’s only synchrotron machine is located at the U of S and Hendry has been able to use the facility to study how elements bind together with other minerals at the molecular level.

Cameco feels that these contributions reflect its belief that the university’s success is an integral component of community success. This success is not just local, but provincial and national.

The company also supports a range of scholarships, amateur sports events, arts and cultural pursuits, community festivals and training programs. In Saskatoon, for example, Cameco took the lead in the Royal University Hospital Foundation’s Royal Care campaign with a $1.5 million contribution which will fund several initiatives, including the first Chair in Aboriginal Medicine.

In Port Hope, Ontario, company donations helped expand the Public Library’s Local History Room and created the Cameco Room as part of the Capital Arts Centre restoration project.

Strengthening local economies is also part of community development. When an economic development summit was planned for the Athabasca region, Cameco was a co-sponsor. When Pinehouse was recognized as a leading northern community committed to sustainable economic development, part of the celebrations involved the recognition of 31 Cameco employees for their leadership in community achievement.

In 2004 Cameco launched its first employee giving campaign. The company matched eligible employee donations dollar-for-dollar, doubling the impact of the generosity of its staff. In five years more than $1.5 million has been raised in support of registered charities across Canada and the United States. Many Cameco employees help drive community fundraising campaigns, volunteering in a variety of capacities to help the organizations the company supports.

This dedication of company staff support combines with financial contributions to demonstrate the company’s commitment to be a good corporate citizen. Cameco strives to provide significant employment and economic benefits that come from its activities for communities near its operating sites.

Grandey sees this involvement in the community going hand-in-hand with the company’s commitment to be a strong environmental steward. “Environmental leadership is important because nuclear energy is increasingly seen as a clean source of abundant energy,” he said. “We want to make sure that our participation in the industry - from exploration to the generation of electricity - is both clean and sustainable.”

In tying this concern about protecting the environment with its commitment to communities near Cameco facilities, Grandey concluded, “our customers, communities, other stakeholders, and shareholders expect no less. Of course, we know that all human activity has impacts and our operations are no exception. The key is to constantly ask ourselves how we can do better.”

International Development Enterprise

"It’ll never work.” “Look at all of the failed international aid programs, the big anti-poverty programs. Maybe you can feed people, but every effort to change communities fundamentally seems to have failed.”

“When you pull one strand of the problem of poverty, the whole mess begins to unravel – what do you do when people have no education, when healthcare is unaffordable?”

“Even if you did figure out how to help people support themselves, wouldn’t they just deplete the natural resources in their region, causing even bigger problems down the road?”

Good thing for millions of people on three continents that Dr. Paul Polak didn’t see any of these arguments as a reason to stop innovating. Like any great entrepreneur, he merely saw them as hurdles to leap, bulldoze, or sidestep on the way to his ultimate goal: helping poor farmers build secure futures for themselves.

Trained as a psychiatrist, Polak worked for years to help people cope with mental illness through the Southwest Denver Mental Health Association. There he witnessed the inextricable link between poverty and mental health - and even created housing and jobs programs to help his patients. Then, on a trip to Belize, he became interested in poverty on the global level, poverty much deeper than what he witnessed in the United States. Because of his background in business, he saw poverty as a breakdown of the market system. When hardworking people had the right tools and access to the right markets, they could succeed in escaping poverty.

Driven to continue his investigation, Polak traveled to Nepal and Bangladesh and asked hundreds of people who lived on small farms - why are you poor? The obvious answer came: “We need more money.” And what would help you get more money? “Water.”

With regular access to water, farmers would be able to increase their incomes dramatically. And with improved incomes, they would have the resources to gain access to healthcare and education.

Upon consideration, Polak thought that there was something he could do about this. He grew up on a farm in Canada and thought that perhaps some inexpensive agricultural technologies could help. A treadle pump would allow farmers to access water from seven to ten feet below the ground. Simple drip irrigation systems that allowed for more direct delivery of water to plants would increase production, and allow for production of higher value crops.

But hadn’t similar efforts failed before? Rusting infrastructure brought in by big international aid programs molders in developing countries throughout the world.

What could make the difference in terms of adoption and use?

In 1981, Polak founded an organization called IDE (International Development Enterprises) to answer this question. The answer has come through applying market-based principles to the needs of the poor. For more than twenty-five years, IDE has gone directly to small communities and, through appropriate technologies and the seeding of small businesses, has developed sturdy and sustainable economies that are improving the lives of millions.

IDE recognizes a few key things based on simple business principles. It’s important that the farmers themselves have an investment in the new technology, and that the technology be affordable enough to pay off in one year’s harvest. It’s important that seeds, fertilizer, and replacement parts for the pumps and irrigation systems be available locally. And finally - no way out of poverty is sustainable if it depletes the natural resources of the region.

Building Local Markets

The typical IDE program works like this: in-country IDE workers go to a local marketplace and demonstrate a treadle pump or a drip irrigation system. They connect with farmers who might be interested in trying the technology, and arrange with partner organizations for them to receive a very small loan to pay for the technology. Let’s say a farmer buys a treadle pump. He would receive a loan of about $20 to pay for the pump, and IDE would provide connections to local well drillers, information about the best agronomic practices, and links to local markets where he can earn fair prices. The farmer uses the pump to irrigate his crops and increase his yield. He takes his crops to market, sells them, and can earn up to 300% more than he would have in previous years. He is able to pay off his loan, and is on the way to economic self-sufficiency.

Panchagarh, Bangladesh – With the income from the chili, amaranth, radish, and potato grown using her IDE treadle pump, Rashida Begum has been able to support her family of five, and open a successful retail shop as well.

With increased income, the farmer’s life and that of his or her family can be transformed. Nazrul Islam of Bangladesh used his increased profits to keep all of his children in school. “I hope that one of my sons will go on to school in Dhaka and get a good government job,” he says. His additional income has also allowed his daughters to remain in school, which is uncommon in his village.

But IDE doesn’t stop there. As they build relationships with farmers like Islam, they also build relationships with entrepreneurs, craftsmen, and agricultural suppliers. Their goal is to create a sustainable market system in a community, where the pumps and irrigation systems, seeds and organic fertilizers are all produced and sold locally. They also stimulate markets for higher quality, higher profit crops by providing connections to broader distribution systems.

With certain pump models at just $20 apiece and drip systems as low as $5, the question arises: why not just give this technology to the farmers? IDE USA Executive Director Zenia Tata explains, “Our studies show that rates of adoption are much higher when farmers invest their own money. They are also more likely to properly maintain the equipment when they have ownership. Treating smallholder farmers as customers is a respect issue. Rather than deciding for them what they should have, we allow our customers to make the decision about whether our products have significant value for them.”

The Key is Sustainability

From central offices in Lakewood, Colorado, IDE runs in-country programs in eight developing countries in Asia and Africa, and operates affiliates in Canada, the United Kingdom, and India. Since its founding in 1981, IDE has helped an estimated 17 million people pull themselves permanently out of poverty and to do so in an environmentally sustainable way.

With millions of farmers using more water and planting more crops, it might seem that the natural resources of the regions where IDE works could be depleted. In fact, the opposite is true. “IDE’s anti-poverty programs are deeply rooted in sustainable design and environmental practices,” explains Andy Vermouth, IDE Communications Director. “Because our systems are so widely spread on smallholder farms throughout a region, they haven’t affected the water table or the surrounding environment the way a large scale irrigation scheme would.” Studies conducted in association with funding from the Bill and Melinda Gates Foundation have found that, because IDE promotes the use of organic fertilizer and drip irrigation, along with other water-saving technologies, agricultural run-off is significantly decreased in areas where IDE technologies are at work.

“If we are serious about ending extreme hunger and poverty around the world, we must be serious about transforming agriculture for small farmers - most of whom are women,” said Bill Gates, co-chair of the Bill & Melinda Gates Foundation. “These investments - from improving the quality of seeds, to developing healthier soil, to creating new markets - will pay off not only in children fed and lives saved. They can have a dramatic impact on poverty reduction as families generate additional income and improve their lives.” The Gates Foundation recently awarded $40 million in grants to IDE for projects throughout Asia and Africa.

Obstacles and Opportunities

IDE has achieved its success through focusing on a few key technologies, genuinely listening to the people in the countries it serves, and developing market systems that sustain themselves and preserve the environment. Major foundations like Gates and the Mennonite Economic Development Agency, along with international development agencies in the U.S., Canada, Europe, and Australia provide a steady stream of investment capital to seed projects around the world. Individual donors also play a part, since it costs only about $250 to raise a family out of poverty through IDE’s programs.

IDE is also seeking corporate partners who can help bring the global marketplace to small farmers. “In Nicaragua, IDE partnered with Nestlé and ECOM to create a market link for premium coffee produced by small farmers there using our drip irrigation technology,” says Tata, “and we’re getting great results. We’re looking for other corporate partners who are interested in working with us to create innovative, sustainable solutions to the problem of poverty.”

What prevents IDE from moving even faster to implement its successful model throughout the developing world? Vermouth cites political strife as one key obstacle. “We have people in both Myanmar and Zimbabwe, where the political situations are tenuous,” he explains. “This can make our work difficult, but our presence there can also be a blessing.” IDE’s in-country workers were among the very few people able to distribute aid to victims of the Myanmar cyclone last year.

IDE is proud of its success internationally, Vermouth notes, but they also hope to connect the power of their methods to local projects in Colorado. Last summer, he created a demonstration plot in a Denver Urban Gardens site, and despite planting the garden later than others, it still produced more than neighboring plots due to the benefits of micro-irrigation. “We hope to share what we’ve learned in developing countries here in Denver. This year we’re working with several local groups to promote a showcase village that demonstrates some of our technologies and by extension how they might be applied by others here in the U.S.”

While the economic downturn certainly challenges some of their funding streams, IDE continues to forge ahead with its programs, hoping to reach millions more people in need in the years ahead. “Because the systems we create are environmentally and fiscally sound,” Vermouth explains, “our work fits perfectly with the emphasis on a move to an economy based on sustainable development.”

For more information please check IDE’s website at www.ideorg.org

Rebecca Arno is Vice President of Communications for The Denver Foundation, a community foundation serving the seven-county Metro Denver area.

Great Groups Guru

GREAT GROUPS GURU: Warren Bennis

Warren G. Bennis believes that very few great accomplishments are the work of a single person – but are a compilation of personalities and skill sets of the collective group. As one of the world’s foremost authorities on positive change, powerful partnerships and group leadership, he shares great insights into how to harness the power of Great Groups.

In fact, to identify common traits of Great Groups, Bennis studied legendary groups including Lockheed’s Skunkworks, the Xerox PARC research center, and Apple’s original Macintosh team. He found that every Great Group is extraordinary in its own way, and that there are common principles that apply to them. In my opinion, these principles apply to many of the organizations that we have featured in ICOSA.

Principle #1

Every Great Group has a superb leader

According to Bennis, Great Groups all have strong leaders, but the groups made the leaders great - that’s the paradox of group leadership. I believe the epitome of this principle is Ed Rust and State Farm Insurance. This organization is a leader in the insurance business, but serves as a role model for social development and support through education and community development. Rust is the leader who keeps his eye on the horizon, and not just on the bottom line.

Principle #2

Great Groups think they are on a mission from God.

Dr. James Jackson and Dr. Douglas Jackson of Project C.U.R.E. are on that shared mission - securing and delivering donated medical supplies and equipment to the most desperately ill and needy people in more than 100 countries around the world. They are on a fervent quest to create a better life for the poorest of the poor.

Principle #3

Great Groups manage conflict by abandoning individual egos to the pursuit of the dream.

This principle is difficult for most of us. However, the collaborative efforts of Regis University and Beth Parish have taught us to not only reach out to the whole community, but to work humbly behind the scenes to pull engaging and sometimes challenging, people to the collaboration effort.

Principle #4

Great Groups view themselves as winning underdogs

The story of Greyston Bakeries demonstrates this principle. Having created a social enterprise defined by creating profits to advance a social mission, Greyston has employed the “unemployable.” Greyston has built relationships with the best in the industry. Greyston has built a model filled with purpose - one that recognizes that, “We all have equal value, just different skill sets.”

Principle #5

Great Groups are protected from the “suits.”

Boeing’s story in our inaugural issue exemplifies this principle. In order to survive, the A&T group took drastic measures and made sweeping organizational changes in order to make their partnership with the U.S. Airforce and McDonnell Douglas succeed. Instead of another top down “initiative du jour” or “random acts of improvement,” the Great Group at Boeing worked tactically and quietly to cultivate an environment built on integration, alignment, coordination, and communication while avoiding unreasonable expectations, secrets, and static documents.

Principle #6

Great Groups pay a personal price.

Bringing hope to Yetebon, Ethiopia is the passion of Noel and Tammy Cunningham and their work with Project Mercy. Working tirelessly, with a team of devoted volunteers, the Cunningham Foundation and Project Mercy work hard to build and sustain better healthcare, feeding centers, and scholarships for children in the region. The mission: “Dream big! Maybe big things will happen.”

Principle #7

Great Groups are the product of meticulous recruiting.

John Brackney of the South Denver Metro Chamber of Commerce understands that connecting the best leaders and organizations brings in more great groups and leaders, which creates a powerful interconnected web. Common sense dictates, if you want to have a great group, surround yourself with great people.

Principle #8

Great Groups are usually young or think young.

Peter Yarrow of Peter, Paul, and Mary and founder of Operation Respect has had one of the longest successful musical careers (that all the baby boomers appreciate), but his current message appeals to the young. Recently, Peter authored a best selling children’s book Puff the Magic Dragon - and a song that almost any ten-year-old child can sing.

Principle #9

Great Groups have a real or invented enemy.

Groups do better when there is a real or invented enemy - such as the ongoing battle against disease and sickness. In our inaugural issue we highlighted the efforts of Poudre Valley Health Systems and their ongoing continuous improvement journey to save lives. Since that issue, the organization has received the highest quality recognition in the U.S. - the 2008 Malcolm Baldrige National Quality Award. Proof of just one of PVHS’ Great Groups is the community case management program that pairs advance practice nurses and social workers with high-risk, chronically ill patients. Over the past three years, this group has decreased emergency visits annually by 50 percent, which has resulted in more than $850,000 in savings.

Principle #10

Real Artists Ship.

Producing a tangible outcome external to self is central to this principle. Cheryl Jensen and the efforts of SWAG and the Vail Veterans Program are prime examples. These Great Groups come together annually to make the world better – either by sending a warm coat or showing a wounded veteran that someone cares - and that is the point.

Bennis inspires my work as a CEO, publisher, Great Group leader and participant. “It is the power of the mission,” reflects Bennis, “where all great teams – and all great organizations – are built around a shared dream or motivating purpose”

In fact, Great Groups remind us how much we can accomplish working toward a shared purpose. Great Groups rely on many long-established practices of good management – effective communication, good recruitment, genuine empowerment, and personal commitment.

Bennis reminds us of the author Luciano de Crescanzo’s observation that “we are all angels with only one wing; we can only fly while embracing one another.” And, then Bennis reiterates that, “in the end, Great Groups can not be managed, only led in flight.”