By: Emily Haggstrom Issue: Rebuilding Our Infrastructure Section: Business
Komatsu Equipment Company
Equipment manufacturers and dealers hinge their businesses on growth and development across America. As work and jobs decline, so does the need for these suppliers; but as one Utah-based Komatsu-owned distributorship knows, if you build it, they will come. This distributorship proves that their key pieces in the heavy equipment industry are vital to continued development throughout Nevada, Utah and Wyoming, the tri-state territory they serve.
The precipice of business for Komatsu Equipment Company has always been rooted in customer service, by supporting and supplying mining and construction equipment in their region. The Company offers its customers a range of equipment from 1 ton compact hydraulic excavators to 360 ton haul trucks.
Komatsu America, the second-largest fully-integrated manufacturer and supplier of construction equipment in North America realized the growth within Komatsu Equipment Company’s tri-state territory and expanded the current Salt Lake City facility to meet the growing demands of their customers. “We think this facility is truly state-of-the-art and will definitely help us better serve our customers, not just in Salt Lake City and the state of Utah, but throughout our three-state territory,” said Komatsu Equipment Company President John Pfisterer at the dedication of the company’s new facility last fall.
In just under one year, Komatsu Equipment Company expanded from their original 75,000-sq./ft. operations into a brand new state-of-the-art 102,000 sq./ft. green-enhanced facility. Because of its size, the new facility serves as the Western region-training center for Komatsu America providing up-to-date education on engine technology, EPA regulations, new models and machine monitoring technology to customers and employees.
The new facility also features a 12-bay service shop equipped with a dedicated paint bay; a rebuild center with 30 ton cranes for specialized mining equipment; a 360 ton track press for even the largest dozers and excavators; and a parts and warehouse department that can store more than 100,000 parts and components. The increased storage, quicker repair turnover and emergency call-out service allow Komatsu Equipment Company to better serve customers like Flatiron Construction, Wadsworth Brothers Construction, Western States Contracting and Kennecott Utah Copper to achieve improved productivity in the work they do.